Category Archives: Consumer Issues

Chris Elliott’s Problem Solved: This ‘Walnut’ Bed is Made of Particleboard. Can I Get My Money Back?

Walnut Bed and accessories - Depositphotos_3642863_s-2019
Walnut Bed and accessories

*When Sherrie Segall orders a “walnut” platform storage bed from Groupon, she assumes it’s made of wood. It’s actually made of particleboard. Can she get her money back?

Q:  I purchased a “walnut” brown wood platform storage bed with drawers from Groupon recently. It was not made of wood, but 1/16th inch particleboard. I asked to return the furniture since it was not what I thought I had ordered. 

The platform storage bed was nonrefundable “unless defective.” I believe the bed was falsely advertised as a walnut wood bed frame, and that I should be able to return it under Groupon’s policy. I have escalated my request to Groupon’s support team specialists, to no avail.

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