*Link Alexander walked into a Rocky Mount North Carolina restaurant with a coupon that guaranteed him a free meal. But he was met with a suspicious eye from an employee.
After he explained, Alexander was told the coupon offering “one free buffet” was no good because it didn’t have signatures from the restaurant managers.
“He looks at the card. He looks at me. He was like, ‘So where did you get the card from?’” Alexander said. “It has to be signed by my manager, or my [district manager], and this is neither one of their signatures,” Alexander said the assistant manager told him.
Dejected, he left empty-handed. But that wasn’t the end of it.
When he got home, he relayed the experience to his roommate, a white dude named Rex Sterling; who immediately went into action.
“I took his coupon, the same one they rejected 2 hours earlier, and went to the same Pizza Inn myself to see if my experience would be any different and also to confront the manager and ask for answers,” Sterling said in his Facebook post.
His experience was different.
Sterling requested to see the same manager who had rejected his roommate, showed the coupon (scroll down to hear why his hand intentionally covered a portion of it) and was offered a seat at a table to get a free meal.
After the restaurant got wind of the deception by WRAL-TV, the owner of the business released a statement.
“We try to make our procedures clear on coupons but it does not always work. I take full responsibility in that all our managers should be on the same page and obviously they were not,” said Steve Stancil, the owner of the Pizza Inn. Stancil even extended an offer to Alexander to return to the restaurant and have a meal on him.
An offer that Alexander declined.
Watch the entire episode below.