911 Operator ‘Hung Up on Thousands’ Because She ‘Wasn’t in the Mood to Talk’


*Houston, we’ve got a problem. A BIG one. And her name is Crenshanda Williams, and she is…WAS a 911 operator. Her crime? Hanging up on legitimate 911 callers because she “wasn’t in the mood to talk at the time.”

Williams had apparently made this move on enough occasions that investigators slid in to do some undercover prying. The 911 operator’s logs had shown an excessive amount of “short calls” with a duration of less than 20 seconds before her supervisors were alerted.

Williams had worked in telecommunications with the Houston Emergency Center since July 2014, when it was discovered she had hung up on thousands of callers, some even resulting in death, between Oct. 2015 and March 2016.

According to a NewsFix report, on March 12, Williams hung up on several callers. The first call was ended immediately after she picked it up.

During the second call, an operator — identified as Williams — is heard answering “Houston 911, do you need medical, police or fire?”

When the male caller responded, “This is a robbery,” Williams is heard sighing before hanging up, according to court documents.

Investigators tracked down the robbery/shooting caller, who confirmed someone hung up the phone the first time he called in, frustrating him, and he had to call back a second time. By the time police arrived, a person was dead.

On one call, made by a security officer who was attempting to report a dangerous street racing incident, Williams answered asking her usual,  “Houston 911, do you need medical, police or fire?”

But the officer was only given time to say, “This is Officer Molten. I’m driving on 45 South right now and I am at ……” before Williams hung up on him.

A recording did capture her saying “Ain’t nobody got time for this. For Real,” after she ended the call.

Fortunately, the officer called in again and was assisted by another operator.

This chick is an embarrassment to Black people. She was put in such an important, life-saving position and was obviously there just for the paycheck.

Shame on you girl.

According to investigators, Williams’ actions prevented and interfered with the callers’ ability to request assistance during an emergency and charges were filed against her.

Even more shameful is her bond was only set at $1,000.

4 thoughts on “911 Operator ‘Hung Up on Thousands’ Because She ‘Wasn’t in the Mood to Talk’”

  1. What a evil vile person, it is no telling how much harm she did to H T resident’s; how many times have her actions caused some one death, she need to be working at some fast food place busing tables; I am really angry at this person.

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