*IHOP. Good ‘ol IHOP. Wonder if they still have that blue “pancake syrup.” But I digress. And while many of us would swear by the colloquialism that goes, “when you know better, you do better” because we cook at home more and eat healthier, many of us would probably be lying if we didn’t admit to craving an IHOP pancake breakfast — at least every once in a while.
But did you ever look at the receipt…closely? When YOU last visited, did the receipt actually supply a “description” of who had ordered the food?
Oh, don’t bother. It’s too late to look for it now. But you’ve probably heard about the Texas IHOP employee who had the audacity to describe two of the restaurants patrons on the receipt he wrote as simply, “Black Ppl,” yes?
Now before I go forward with this story, I’m going to come clean. When I first heard about it, and saw the receipt, I automatically assumed such a description (coupled with the state it was coming from…Texas) had been written by a white person. I had the look down and everything. Thin, scraggly unkempt-looking hair, basically unattractive with jealousy issues. Man or woman didn’t matter. Same description.
And I know I am not alone on this.
But lo and behold it was not. The receipt was actually written up by an African American employee named “Dwayne.”
I will forego the look I am experiencing right now. Purely for your sake.
But the incident has left quite a sour taste in the mouths of Ronald Sparkman and his love, Arainia Brown. In fact, Sparkman is so peeved, he asks, “Why would you do that to your own peoples when you already know what’s been going on in the past?”
Well apparently, the restaurant has had a bit of time to think about an approach to their “team member’s” actions and has released a public statement.
But first, let’s take a look at the actual receipt that Mr. “Dwayne W.” wrote.
So here it is.
According to KVUE, the IHOP Corporation statement reads:
“This was a poor choice made by our franchisee’s team member, and is not in keeping with policies and procedures. We recognize that it could be offensive and apologize. Everyone is welcome in our restaurants and our franchisee is using this as a teachable moment for the entire team so that it will not reoccur.”
Well one thing you can say for sure, they got the requested “feedback” did they not?
Be careful what you ask for. Wonder what Dwayne’s “training” … the one following this “teachable moment” will look like.
Shoutout to Mr. Sparkman and Ms. Brown: I’d request a step-by-step description of that training.