*You’ve heard the saying, “you can’t trust anything these days.” And you probably responded by telling the person who said it to, stop being so negative! Well, this story might convince you that, well…ya can’t! A 14-year-old girl was so happy to finally get a smart phone from her apprehensive parents, who felt pressured because all the other kids her age had one, got more than an eyeful once the phone was in her possession. Molly Hall‘s belated Christmas gift was loaded with nude photos of another couple.
Her dad, Donovan Hall, who bought the phone for his daughter in December, but sent it back because it wasn’t working, only to receive this latest fully-loaded refurbish said, “My daughter, I feel like her innocence was taken away because of this.”
“You try to shield your kids from that crap and it just pops up,” said her mother, Lindsey Rusk.
And Molly was very upset by the experience.
“I saw the new stuff and I was like, ‘What is this,'” Hall said. “It was gross, I was very mortified,” she said of her refurbished HTC One M8 smartphone.
“It was a couple together, it was their personal photos,” Donovan Hall said. “And they don’t want their personal photos out there.”
Molly deleted the photos immediately and then, stunned and embarrassed, she told her mom what she’d found.
“I was so ticked off, so ticked off,” Rusk said. “My daughter called me crying when she saw it and this was supposed to be a Christmas present, not a disaster.”
Rusk said she called corporate and talked to them, but to no avail. She received no answers. “So I emailed them, blew up their Facebook and still heard nothing,” she adds.
The phone was bought at Fast Wireless in Davison, a Sprint retailer.
Though Molly’s dad had paid for a brand new phone, he says Sprint sent back a refurbished phone last week.
“I paid for a new phone and they sent me a refurbished phone with the pictures on it without wiping the phone,” Donovan Hall said. “And that’s how this happened.”
A district manager from the Davison store says Sprint is investigating what happened. He says another Sprint store sent the phone to Davison but no one from that store had access to the phone, delete the old pictures and it’s unclear who dropped the ball.
“I just would ask them why would they do that,” Molly Hall said.
“So many kids now have smart phones and I was thinking okay, I felt bad that she didn’t get one until she was 14,” Rusk said. “But now i’m like oh was that really a good choice.”
“My daughter, I feel like her innocence was taken away because of this,” Donovan Hall said. “That’s not something they can give back to her.”
Molly’s parents say they might now take legal action against Sprint.