*It doesn’t take a brilliant mind to determine how tough the job of a 911 operator is.
One wrong move, as those of us who saw the Halle Berry movie witnessed, could cost a life.
So imagine its your first day on the job; your training is complete, and four hours into your shift you get a call…which happens to be from a family member.
Meet DeKalb County 911 operator Crystal Morrow, who recognized the caller as her aunt, but never let on.
She was given the ultimate test after the months of training she spent preparing for the job. During the first half of her Monday shift Morrow had answered several calls including one for a burglary in progress and another for a house fire, WYAY All News 106.7 and WAGA Fox 5 reported. Then, just four hours into her day, she picked up a call from what seemed like a very familiar voice.
“I heard her voice, and I saw her name pop up on the screen. I was like, ‘Wait. This is my aunt,’” said Morrow. “I did freeze. Like I really, my hands froze over the keyboard but I knew I had to go ahead and get it in.” Her aunt was calling for help because Crystal’s father had gone into diabetic shock.
Watch the news report directly below and read more of this story at Yahoo News.