By a show of hands, how many of you buy clothes, towels, underwear, etc. that are not packaged and use them without washing them first? Don’t be ashamed, surely you’re not alone. Yesterday, NBC’s Today show exposed a ring of stores that prescribe to allowing customers return used underwear. Well, to be fair, they don’t know if they were used or not. They didn’t take out their black light on them or run them through a lab or anything, but isn’t it scary enough to know that they allow you to return them?
NBC was able to get one clerk (who is probably a disgruntled former employee of Victoria’s Secret) to give up the goods on Victoria’s Secret. She went as far as to say they have taken a pair of panties with an “odor” and let them hang up until said smell was gone. YIKES! Now that is the worst of the worst.
They were able to prove that stores like Macy’s, Nordstrom’s, The Gap, Express, Victoria’s Secret and others were allowing their customers to return their underwear.
Forgive me if I’m wrong, but didn’t stores used to have a policy, a POSTED policy, that all underwear is non-returnable? Check it out: